Privacy Policy

1. Information Collected

In accordance with the Prevention of Money Laundering Act, 2002 (PMLA) and FIU-IND guidelines applicable to Virtual Digital Asset (VDA) Service Providers, we collect the following information:

• Customer name, address, mobile number, and email address
• Officially Valid Documents (OVDs) for Know Your Customer (KYC) verification
• PAN and bank account details
• Crypto wallet addresses used for transactions
• Transaction details including value, date, and time
• IP address and log data where applicable

2. Purpose of Collection

The information collected is used solely for the following purposes:

• Performing Customer Due Diligence (CDD)
• Facilitating VDA buy and sell transactions
• Detecting and preventing money laundering and terrorist financing
• Meeting statutory record-keeping and regulatory reporting obligations

3. Data Sharing & Disclosure

Customer information may be shared only when required and strictly in accordance with applicable laws, including with:

• Financial Intelligence Unit – India (FIU-IND) and other competent authorities
• Banks, payment gateways, and compliance or verification partners
• Law enforcement or regulatory agencies upon lawful request

We do not sell personal data or use it for marketing purposes without explicit customer consent.

4. Data Security & Retention

• Customer data is protected using appropriate access controls, encryption, and technical and organizational safeguards.
• Records are retained for a minimum period of five (5) years or longer as prescribed under the PMLA and FIU-IND directives.